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Cannot post job description: We have detected that one or more of the code snippets you included ...

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Active Member
Matthew B Member Since: Jan 16, 2020
81 of 98

This is still a problem as of 1-31-2020.  I attempted to post a job that six times across two laptops and three browsers.  I contacted support - I don't have the time to do their job.   My guess is this bug is costing them a lot of money.   I'd avoid Upwork until this is resolved, or have support post your job for you as apparently they're the only ones who don't experience the bug.  PS - I still got the error with only 51 characters.  Total BS

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
82 of 98

Hi Matthew,

 

I apologize for the inconvenience this caused. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.


~ Bojan
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Daniel P Member Since: Mar 9, 2020
83 of 98

Same here (eventually I cut the job description down to test test and it still fails....)...

 

image (3).png

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
84 of 98

Hi Daniel,

 

Thank you for the additional details. Our Customer Support team will reach out to you via ticket as soon as possible and assist you further with posting your job. 


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Marcelo R Member Since: Apr 16, 2020
85 of 98

I have the same problem. I changed the description more than 5 times following the advice in the forum and nothing change. Could you help me? 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
86 of 98

Hi Marcelo, 

 

I've shared your concern with the team, and one of our agents will reach out to you directly, providing further assistance. Thank you!


-Joanne
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Muhammad Taymoor T Member Since: Sep 3, 2019
87 of 98

Have tried to post a project multiple times but this message always pops up....''We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue''

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
88 of 98

Hi Muhammad Taymoor,

 

I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Wayne P Member Since: Jan 7, 2020
89 of 98

And the silly beat goes on, the problem remains unsolved, and Upwork remains the current and best example of a user-UNfriendly interface.  How many months ago did this problem surface and Upwork has yet to take meaningful action to correct it?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
90 of 98

Hi Wayne,

 

Let me have a new ticket open for you about this issue so that the team could investigate this new instance of it. It looks like a fix was implemented back in February so we need to investigate what's causing it again.

Thanks for letting us know. 

~ Valeria
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