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Cannot see freelancer profile

Community Guru
Amanda L Member Since: Jan 23, 2018
1 of 3

So this is odd. A freelancer applied to a job I posted, and I cannot review their profile to see if they have the expertise necessary because when I click on them it says their profile is set to private, but I can still invite them to apply or hire them. 

 

I thought when someone submits a proposal to a job that regardless of profile setting, the client can see the profile. This is a problem because the proposal said to reference her resume, which I assume she meant profile, since she did not attach it, and I cannot reference her profile as I cannot see it. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Amanda,

 

I was able to locate the freelancer you're referring to, and I was able to see their profile. Could you please click on the freelancer's photo in the message room, and then click on the view profile option? Let us know if the issue persists and we'll have one of our agents assist you further.

 

Thank you!

~ Bojan
Untitled
Community Guru
Amanda L Member Since: Jan 23, 2018
3 of 3

Bojan S wrote:

Hi Amanda,

 

I was able to locate the freelancer you're referring to, and I was able to see their profile. Could you please click on the freelancer's photo in the message room, and then click on the view profile option? Let us know if the issue persists and we'll have one of our agents assist you further.

 

Thank you!


Hi Bojan,

 

I actually told the freelancer I couldn't view her profile so I don't know if she changed something or what. But I was not able to see it this morning no matter where I clicked. I can see it now.

 

Thanks,
Amanda

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