Cannot see reports for client

[marybravo_1223]

Hi, I am an admin for my client and I could not see the work diaries on his behalf anymore. We checked on his end, and I am allowed to see his team's report.

Please see attached. Can you help? Thanks

[AveryO]

Hi Mary, 

I've shared your concern with the team and we are currently looking into this. I'll come back here once I have more information. 

ETA: Hi Mary, the Customer Support Team will reach out to your client to assist him further with this issue. Please let him know that they will reach out to him through an email support ticket.