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08f89069
Community Member

Cannot update billing methods on my account

I have a client account using my corporate email address. I don't see any option to set up a billing method the instructions listed here suggets going to "Billing Methods" under "Settings", but "Billing Methods" doesn't exist in my "Settings". How do I set this up? Wondering if I somehow have a non-admin account type for my corporate email2020-04-23 13_39_03-Account Settings.png

 

2 REPLIES 2
MichaelJ
Community Manager
Community Manager

Hi Jesse,

 

There are different roles within client accounts. You must be an Admin or have finance permissions in order to add a payment method. Please reach out to the company owner to have them update your permissions.

 

You can learn more about team permissions here.

 

I hope this helps!

Thanks,

Mike


Cheers,
Mike
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Jasse.

 

One of our team members will reach out to you directly via a support ticket to assist you with both setting up your account and billing method. 

~ Bojan
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