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71f351fb
Community Member

Cannot verify billing method due to different currency on bank statement

Hello,

 

I added my debit card to Upwork but I cannot verify it because the amount on my bank statement is in euro while Upwork wants the amount in dollars. I have exceeded the maximum limit you can enter the 2 amounts charged to your debit card.

 

Please someone help me out, much appreciated!

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ellie,

One of our customer support agents will reach out to your directly and assist you further with this via ticket. You can access your tickets on this Link, thank you!

~ Goran
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