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solangebas2013
Community Member

Cannot view freelancers' timesheets

Hi! My partner added me to his account with Full permissions, yet I can't see any of the freelancers' timesheets

10 REPLIES 10
joynul33
Community Member

Please read the article here: https://support.upwork.com/hc/en-us/articles/211062278-Review-Your-Freelancer-s-Work-Diary

You can view the Youtube video by Upwork: https://youtu.be/qAXbzLUcjic

Thanks!

Joynul

Hi Joynul,

 

Thank you for your comment, but I have been in Upwork for years, so I know where the timesheets and diaries are, it's just that they are empty. Was trying to contact customer support, but keep getting redirected to the bot or here, so do you know how to contact customer support?

 

Thanks for you time anyway!

 

Solange

Greetings!

Now all solution comes from community. I hope your problem will be solved soon. If not you will get help from Upwork's Coustomer Support by this post. 

Regards

Mehedi Hassan

 

 

Hi,

 

Thank you, but I'm not clear, how is the community going to solve a technical issue? I'm not sharing account details through the Community Forum and they need to know which account gave me access.... I'm confused.... Ok, I'll wait....

 

Solange

Please go here: https://support.upwork.com/hc/en-us

Then click the, Get Help then type your questions and scroll down Click the contact support.
have a good day!

Thanks!

Joynul

Hi Joynul,

 

I did that, and it keeps redirecting here. 

 

Thanks,

 

Solange

Have a look my Screenshot:

 

Screenshot 2019-11-19 01.08.11.png

 

Joynul

Hi Joynul,

 

Yes, I saw that, like 3 times and when I click it, it redirects here.

 

Thanks,

 

Solange

That worked, thank you!!!!!

Hi Solange,

 

I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this concern.

 

Thank you for reaching out to us. 

~ Bojan
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