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Cannot view freelancers' timesheets

Ace Contributor
Solange B Member Since: Nov 24, 2014
1 of 11

Hi! My partner added me to his account with Full permissions, yet I can't see any of the freelancers' timesheets

Community Guru
Joynul A Member Since: Jun 27, 2015
2 of 11

Please read the article here: https://support.upwork.com/hc/en-us/articles/211062278-Review-Your-Freelancer-s-Work-Diary

You can view the Youtube video by Upwork: https://youtu.be/qAXbzLUcjic

Thanks!

Joynul
Ace Contributor
Solange B Member Since: Nov 24, 2014
3 of 11

Hi Joynul,

 

Thank you for your comment, but I have been in Upwork for years, so I know where the timesheets and diaries are, it's just that they are empty. Was trying to contact customer support, but keep getting redirected to the bot or here, so do you know how to contact customer support?

 

Thanks for you time anyway!

 

Solange

Active Member
Md M Member Since: Aug 15, 2019
4 of 11

Greetings!

Now all solution comes from community. I hope your problem will be solved soon. If not you will get help from Upwork's Coustomer Support by this post. 

Regards

Mehedi Hassan

 

 

Ace Contributor
Solange B Member Since: Nov 24, 2014
5 of 11

Hi,

 

Thank you, but I'm not clear, how is the community going to solve a technical issue? I'm not sharing account details through the Community Forum and they need to know which account gave me access.... I'm confused.... Ok, I'll wait....

 

Solange

Community Guru
Joynul A Member Since: Jun 27, 2015
6 of 11

Please go here: https://support.upwork.com/hc/en-us

Then click the, Get Help then type your questions and scroll down Click the contact support.
have a good day!

Thanks!

Joynul
Ace Contributor
Solange B Member Since: Nov 24, 2014
7 of 11

Hi Joynul,

 

I did that, and it keeps redirecting here. 

 

Thanks,

 

Solange

Community Guru
Joynul A Member Since: Jun 27, 2015
8 of 11

Have a look my Screenshot:

 

Screenshot 2019-11-19 01.08.11.png

 

Joynul
Ace Contributor
Solange B Member Since: Nov 24, 2014
9 of 11

Hi Joynul,

 

Yes, I saw that, like 3 times and when I click it, it redirects here.

 

Thanks,

 

Solange

Ace Contributor
Solange B Member Since: Nov 24, 2014
11 of 11

That worked, thank you!!!!!

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