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Card Verification refund

samson_r
Active Member
Samson R Member Since: Aug 30, 2019
11 of 14
Hello, I tried to verify my payment method to get back my verification fee and start hiring. When I couldn't do it, I remove the payment method and till now, I have not been refunded.
Please help me
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
12 of 14

Hi Samson,

 

I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card. 

 

Thank you.

~ Bojan
Upwork
020464bd
Active Member
Ovidiu D Member Since: Apr 5, 2020
13 of 14

Hi, what happens when you removed the card from billing method because you really needed to fix the problem of verification to make a payment. And you dont have another card...

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
14 of 14

Hi Ovidiu,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.

 

Thank you.

~ Aleksandar
Upwork
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