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Card is charged prior to a hire

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Active Member
Maria B Member Since: Oct 22, 2019
1 of 4

Hello,

I have submitted my CC details PRIOR to a hire and was charged

3.50 + 3.50 - this will be credited back as I assume. Then my card was charged for 82.40,

but I did not click HIRE yet. Will my card get charged 2 times after I cklick HIRE freelancer? thank you 

 

Maria

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Maria,

 

Just to confirm that the charge of $10 was made to verify your billing method, the funds have already been reversed back to your account as well. It can take up to 5 business days for the funds to be loaded on your account. Thank you.


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Community Guru
Virginia F Member Since: Feb 15, 2016
3 of 4

Goran V wrote:

Hi Maria,

 

Just to confirm that the charge of $10 was made to verify your billing method, the funds have already been reversed back to your account as well. It can take up to 5 business days for the funds to be loaded on your account. Thank you.


Goran,

 

The OP is asking about another charge that has nothing to do with verifying billing methods.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Maria,

 

Please note that verification charges Goran was referring to were charged prior to the hire. 

 

Sending an offer on a fixed-price job requires you to deposit funds for either the whole contract or a lesser amount to cover the first milestone. This is why the larger amount was charged to you.

 

For more information about how payments are processed on Upwork, kindly check next help articles:

If you have additional questions, don't hesitate to ask!

 

Thank you! 


~ Bojan
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