Change owner of my account

[Al S]

Hello,

The owner of our company Upwork account has left our business.  How do I change the owner to one of the other admin users on our account?

Thanks

[Vladimir G]

Hi AI,

Please ask the admin in question to contact Customer Support and make sure the current account owner responds to our team's notification, so we can transfer the account ownership.

[Al S]

Thanks Vladimir,

I couldn't find a way to contact Upwork support - that's why I posted on here. How do I contact them?

If I go through the 'contact us' route on the website, I get down to a choice of either posting on the community or looking through the knowledge base.

Kind regards,

Al

[Vladimir G]

Hi AI,

Your team member needs to submit a request, so please as them to click the question mark icon > select Help and Support > use the Get Help button and navigate to the available support options. Let me know if they have any issues and pm me their account email, so I could assist them further.

[Katie M]

There is no way to issue a request on your support site, event as the account owner.  I need to transfer ownership to a colleague.  My email is **Edited for Community Guidelines** Can someone please contact me?  Thanks!

[Nina K]

Hi Katie,

A member of the team will reach out directly to assist you with the transfer of ownership.

[Svetlana S]

Can anyone contact me on changing the owner- it doesn't work out to complete the request on support page

[Goran V]

Hi Svetlana,

One of our agents will contact you directly and assist you further, thank you!

[Mauro R]

Hi,

I need to change the owner of my company, the current owner left and I should be the owner now.

Can somebody tell me the procedure or contact me.

Thanks

Regards

Mauro

[Ryan C]

Hello Mauro,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.