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Change owner of my account

Active Member
Al S Member Since: Aug 9, 2017
1 of 41

Hello,

 

The owner of our company Upwork account has left our business.  How do I change the owner to one of the other admin users on our account?

 

Thanks

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 41

Hi AI,

 

Please ask the admin in question to contact Customer Support and make sure the current account owner responds to our team's notification, so we can transfer the account ownership.

Active Member
Al S Member Since: Aug 9, 2017
3 of 41

Thanks Vladimir,

 

I couldn't find a way to contact Upwork support - that's why I posted on here. How do I contact them?

 

If I go through the 'contact us' route on the website, I get down to a choice of either posting on the community or looking through the knowledge base.

 

Kind regards,


Al

 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
4 of 41

Hi AI,

 

Your team member needs to submit a request, so please as them to click the question mark icon > select Help and Support > use the Get Help button and navigate to the available support options. Let me know if they have any issues and pm me their account email, so I could assist them further.

Active Member
Katie M Member Since: Feb 12, 2018
5 of 41

There is no way to issue a request on your support site, event as the account owner.  I need to transfer ownership to a colleague.  My email is **Edited for Community Guidelines** Can someone please contact me?  Thanks!

Community Guru
Nina K Member Since: Nov 29, 2017
6 of 41

Hi Katie,

A member of the team will reach out directly to assist you with the transfer of ownership.

~Nina
Active Member
Svetlana S Member Since: Mar 9, 2018
7 of 41

Can anyone contact me on changing the owner- it doesn't work out to complete the request on support page

Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 41

Hi Svetlana,

One of our agents will contact you directly and assist you further, thank you!


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Active Member
Mauro R Member Since: Mar 13, 2018
9 of 41

Hi,

 

I need to change the owner of my company, the current owner left and I should be the owner now.

Can somebody tell me the procedure or contact me.

Thanks

Regards

Mauro

Community Guru
Ryan C Member Since: Feb 3, 2017
10 of 41

Hello Mauro,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


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