Dec 2, 2020 08:58:25 AM by Ronan C
Hi Guys, I accidentally activated a milestone with a wrong credit card and funded it. Is there any way I can change that and use a different card for the milestone? It's already been activated though. Will it be a case of me having to pay the freelancer and ask them for a refund and pay them with the correct credit card by giving them a bonus? Just trying to figure out the easiest solution. Thanks
Dec 2, 2020 10:54:52 AM by Andrea G
Hi Ronan,
Instead of releasing payment to the freelancer first, you could request an Escrow Refund, in order to reduce the number of steps. Please check this help article for information on how to request an Escrow Refund.
Thanks!