Charge Failed

[eee7ad14]

I tried to hire a person for my job and keep having issues with payment.

I tried BOTH Paypal & debit card (visa) but neither worked.

It keeps saying 'You don't have valid payment moethod;.

Why is this happening?

Very disappointing with this.

[JoanneP]

Hi Dong- Keun,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[0649f9bb]

Same thing here

[0649f9bb]

Just keeps saying You don't have a valid payment method on file with Upwork. Please correct this before making an offer.

Whereas I do and if I try entering it it tells me I already have on file!!

[AndreaG]

Hi Sam,

Someone from our team will reach out to you via support ticket to assist you. 

Thanks!