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Re: Charge failed from my debit card

Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 25

Hi Bilal,

I apologize about the delay with this. I can see that you already have a ticket with the appropriate team and our team member will update your ticket as soon as possible and assist you further. Thank you.


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Active Member
Konstantin K Member Since: Aug 23, 2019
12 of 25

I have the same issue right now. Please assist me

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
13 of 25

Hi Konstantin,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Taymullah M Member Since: Feb 7, 2020
14 of 25
Hi. I successfully added a credit card to my billing method but when I tried to pay escrow when hiring, it said “You don't have vaild billing method on file..”. So when I tried to input card info again, it said “You already have this payment method on file..”. And in billing method, it says “Charge failed”. Can you please look into the matter for me?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
15 of 25

Hi Taymullah,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Ankit K Member Since: Jan 1, 2020
16 of 25

I am also getting charge failed error in both of case card and paypal

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
17 of 25

Hi Ankit,

 

We'll have one of our agents reach out to you via a support ticket to assist you directly. Thank you.


-Joanne
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Active Member
Rae O Member Since: Sep 27, 2019
18 of 25

Hi,

I'm experiencing the same problem. It says that "charge failed" even though I'm sure that I entered the correct amounts that were taken away from your account. I just want to be verified so I can proceed on hiring and of course get back the fees where it should be.

Hoping for resolution and quick response.

Thank you.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 25

Hi Rae,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Sebastian S Member Since: Nov 21, 2019
20 of 25
Hi,

I have „charge failed” issue, and Im not sure how to verify card, there is no any button like „verify”, should I wait ?
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