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Re: Charge failed from my debit card

Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 15

Hi Bilal,

I apologize about the delay with this. I can see that you already have a ticket with the appropriate team and our team member will update your ticket as soon as possible and assist you further. Thank you.


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Active Member
Konstantin K Member Since: Aug 23, 2019
12 of 15

I have the same issue right now. Please assist me

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
13 of 15

Hi Konstantin,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Rae O Member Since: Sep 27, 2019
14 of 15

Hi,

I'm experiencing the same problem. It says that "charge failed" even though I'm sure that I entered the correct amounts that were taken away from your account. I just want to be verified so I can proceed on hiring and of course get back the fees where it should be.

Hoping for resolution and quick response.

Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 15

Hi Rae,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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