Charge failed from my debit card

[Goran V]

Hi Bilal,

I apologize about the delay with this. I can see that you already have a ticket with the appropriate team and our team member will update your ticket as soon as possible and assist you further. Thank you.

[Konstantin K]

I have the same issue right now. Please assist me

[Bojan S]

Hi Konstantin,

We'll have one of our agents reach out to you via support ticket to assist you with your request.

Thank you for reaching out to us. 

[Taymullah M]

Hi. I successfully added a credit card to my billing method but when I tried to pay escrow when hiring, it said “You don't have vaild billing method on file..”. So when I tried to input card info again, it said “You already have this payment method on file..”. And in billing method, it says “Charge failed”. Can you please look into the matter for me?

[Bojan S]

Hi Taymullah,

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us. 

[Ankit K]

I am also getting charge failed error in both of case card and paypal

[Joanne Marie P]

Hi Ankit,

We'll have one of our agents reach out to you via a support ticket to assist you directly. Thank you.

[Rae O]

Hi,

I'm experiencing the same problem. It says that "charge failed" even though I'm sure that I entered the correct amounts that were taken away from your account. I just want to be verified so I can proceed on hiring and of course get back the fees where it should be.

Hoping for resolution and quick response.

Thank you.

[Goran V]

Hi Rae,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Sebastian S]

Hi,

I have „charge failed” issue, and Im not sure how to verify card, there is no any button like „verify”, should I wait ?