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Re: Charge failed from my debit card

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 49

Hi Bilal,

I apologize about the delay with this. I can see that you already have a ticket with the appropriate team and our team member will update your ticket as soon as possible and assist you further. Thank you.

~ Goran
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d064ede4
Active Member
Konstantin K Member Since: Aug 23, 2019
12 of 49

I have the same issue right now. Please assist me

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
13 of 49

Hi Konstantin,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
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6e0fba91
Active Member
Taymullah M Member Since: Feb 7, 2020
14 of 49
Hi. I successfully added a credit card to my billing method but when I tried to pay escrow when hiring, it said “You don't have vaild billing method on file..”. So when I tried to input card info again, it said “You already have this payment method on file..”. And in billing method, it says “Charge failed”. Can you please look into the matter for me?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
15 of 49

Hi Taymullah,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
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ankitstudy88
Active Member
Ankit K Member Since: Jan 1, 2020
16 of 49

I am also getting charge failed error in both of case card and paypal

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
17 of 49

Hi Ankit,

 

We'll have one of our agents reach out to you via a support ticket to assist you directly. Thank you.

~ Joanne
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97cf4807
Active Member
Marcus A Member Since: May 19, 2021
18 of 49
I have the same issue
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 49

Hi Marcus,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
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thischrismaina
Active Member
Christopher M Member Since: Feb 28, 2019
20 of 49

Hi i am having a charge failed on m card and i need to pay a freelancer and my debit card has cash in it but wont go through

 

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