Jun 26, 2020 07:50:37 AM by Jamie G
Hello,
I have tried to verify my Amex card but the charges have not yet appeared on my card - the only ones that seem the sync with the verification process are listed as 'Google Services'. These are still pending and are only $1.00 each. I cannot see any other charges.
However, I have had a job accepted by a freelancer and the first amount for the job has been charged to my (unverified, non primary) card but he's still seeing my payment method as 'unverified'.
I added another payment card as my primary payment method. This has not needed verfification and seems to have been accepted.
So, my questions are:
1. Why has my unverified second payment method been charged?,
2. Why am I still shown as not having a verified payment when I have a primary billing card that doesn't appear to need verified?
3. Is there a specific 'feature' of Amex cards that means they take a long time for the verification charge to appear?
Jun 26, 2020 08:20:19 AM by Bojan S
Hi Jamie,
One of our team members will reach out to you directly via a support ticket to address this concern.
Thank you for reaching out to us.