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2d65776b
Member

Charged $204.89 when I verified my payment method.

I made an account today, and I wanted to verify my payment first before inviting people (Upwork highly recommended), but when I checked my bank account, they charges me 3 times, $204.89 $4.68 $8.89 and it was over 2 am(no clue to pay $204.89 and don’t get why it charged me at the same time.)
How can I get money back?
I’m so confused and worried about safety.
3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Dohyun,

 

I`m sorry about the inconvenience this had caused you. I checked your account and was able to locate only the two small charges adding up to $10. These charges are used to verify your billing method, they have already been reversed back to your account.
One of our team members will also reach out to you via ticket to assist you further. Thank you.

~ Goran
Upwork

Hi,

It charged me at the same time. I don’t understand why it happened to me.

Hi Dohyun,

 

Our team has already reached out to you directly to assist you further. You can access out tickets on this Link. If you have any additional questions feel free to post them on your ticket and our team will assist you further. Thank you.

~ Goran
Upwork