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67c5d7f4
Community Member

Client Page Error.

Hi.

I am using the both freelancer & client accounts, 

I found that one message came to the client account and I switched to the client account to check the message but getting the error(attached screenshot).

 

Should  I close the client account?

What this error is saying to me?

Best Regards

Goh.

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi Goh,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork

View solution in original post

3 REPLIES 3
NikolaS
Moderator
Moderator

Hi Goh,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
67c5d7f4
Community Member

Hi Nikola S.

 

Thank you for your reply.
I will check the ticket.

Best Regards,
Goh.

c2af7dc4
Community Member

If you are receiving an error message when attempting to switch to your client account on Upwork, it could be due to a temporary technical issue or a possible violation of Upwork's terms of service. Before closing your client account, you can try logging out and logging back in or clearing your browser cache and cookies.

 

If the issue persists, you can contact Upwork support for assistance, providing as much information as possible about the error message and the steps you have taken to troubleshoot it. The error message itself suggests that there may be a security concern or restriction on the account, so it's important to reach out to support for guidance.

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