Client doesn’t have access to Upwork

[marta_alonso]

I’ve been talking to a client about a proposal and after sending her my email address, Upwork sent me a notification saying that she doesn’t have access to Upwork and won’t receive any messages until the account is restored.

What could have happened?

[JoanneP]

Hi Marta,

Could you please share the contract ID so I can check this for you? Thank you!