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zoaiaaliasif
Community Member

Client not answering

I have had a project with a client for the past month.
He always replies on his specific timing and always has answers. 
So I completed the first job, submitted it, it got approved and later he started another milestone. 
For this milestone the deadline was Monday. As per my deadline, I submitted the work but it has been 3-4 days I haven't heard back from him.
What to do?

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Zoaia,

 

I understand that you are waiting for client's response on the submitted milestone. The client has 14 days to approve your milestone or request changes. If the client does not respond within 14 days, you will receive your payment automatically.

 

- Pradeep

Upwork
zoaiaaliasif
Community Member

Also, what to do about clients who release the payments but never end the project and provide feedback?

Close yourself or leave as-is.

williamtcooper
Community Member

Zoaia,

 

Message the client. Sometimes clients get busy or sick.

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