Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Close account

Active Member
Ricardo S Member Since: Jan 5, 2017
1 of 7

Hello,

 

I had an oDesk account some years ago and then I created this account on Upwork some months ago (I didn't know it was the same thing).

So I would like to close this account which is client and freelancer account.

 

I tried to close it before, but could not make it.

 

Thanks in advance!

 

 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 7

Hi Ricardo,

 

Please go to your account > click Settings > click the Close My Account link on the right side and let me know if you still need assistance afterwards.

Active Member
Ricardo S Member Since: Jan 5, 2017
3 of 7

Hello,

 

Thank for your quick answer.

 

I tried to close the account following your instructions, but I could not close it.

 

I received this message:

 

--------

Thank you for using Upwork.

At this time we are unable to close your account. Please call our concierge team at **Edited for Community Guidelines**, select option 3, and we will help you close your account....

--------

 

The email of this account is **Edited for Community Guidelines**

 

Thanks,

 

Ricardo

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
4 of 7

Hi Ricardo,

 

I'll ask someone from our team to follow up with you directly and close your duplicate account.

Active Member
Ricardo S Member Since: Jan 5, 2017
5 of 7

Thanks!

Please be sure to close this one, and not the other one in which I have some projects done as freelance and customer comments

Smiley Happy

Active Member
Tian T Member Since: Aug 31, 2019
6 of 7

I once made an account, but I didn't fully fill in the blanks, but I left it for some weeks and forgot the details, I tried to login with the account, but it doesn't work. I forgot my username and I made an account with the same name on a different email. How do I close the first account even though I don't have the details? (password and username)

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
7 of 7

Hi Tian,

 

Can you please send me a PM with more information so I can assist you with your request to delete your duplicate account? You can PM me by clicking on my name, thank you.


-Joanne
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS