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Complain and REFUND

Is there a way I can email/chat/call Upwork?
All my contracts have been terminated, yet I continue to be charged on a weekly basis. 
So far the feelance just refunded me - but I did Uwark to STOP TAKING MONEY from my account. 
I doesn't make any sesnse - I don't have an open gig on the webiste, why on earthe would I be charged with $10 escrow?? 
Customer support is non existen, and it's only articles and a bot. If there a HUMAN fom the Upwark team reading this - I would realy apriciate if you could TERMINATE all fees ad delete my credit crd info. TiA

Community Manager
Community Manager

Hi Rita,


I'm sorry to hear about your experience. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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