Contacting customer support

[cff7ae51]

I am trying to contact a customer service agent but there is no number to call and this is not an issue that can be solved with an article. How do I contact an agent?

[prestonhunter]

It is not Upwork's intention that you call Customer Support. They favor other support methods. There are at least 9 different support channels/methods.

You may ask your question right here. What is your question?

[BojanS]

Hi Amanda,

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

Thank you.

[cff7ae51]

Thank you! It is a billing question.

[cff7ae51]

Any update on how I can resolve this issue?

[PradeepH]

Hi Amanda,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep