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cff7ae51
Member

Contacting customer support

I am trying to contact a customer service agent but there is no number to call and this is not an issue that can be solved with an article. How do I contact an agent?

5 REPLIES 5
prestonhunter
Member

It is not Upwork's intention that you call Customer Support. They favor other support methods. There are at least 9 different support channels/methods.

 

You may ask your question right here. What is your question?

bstojadinovic
Community Manager
Community Manager

Hi Amanda,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
Upwork

Thank you! It is a billing question.

cff7ae51
Member

Any update on how I can resolve this issue?

Hi Amanda,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep


Upwork