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9861a44c
Member

Contract closed - questions about refund and rating

My contractor just closed the contract because it was more work than he tought. He didn't finish but didn't bill anything. 

 

Questions: 

1. When will the money in the ecrow be refunded to me? Do I need to do anything for that?

2. Should I give him a rating? It made me lose some time, and I didn't particularly enjoy his interactions (very short, borderline rude, and for a poor overall work quality). But at the same time I got part of the work done "for free".  Based on that, I would give him 2 stars, which would degrade his score quite a bit.

 

Any advice is welcome.

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Nicolas,

 

If the fixed price contract was closed by the freelancer, funds in Escrow will be refunded directly to your payment method. I would also suggest you leave honest private and public feedback to let Upwork and other clients know about your experience with the freelancer.

 

Thank you.

~ Valeria
Upwork
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