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Xingke's avatar
Xingke Y Community Member

Couldn't add my card and paypal account.

Hello ,

 

When I add a credit card it says "Sorry, we couldn't add your card. Please try a different one. " When I tried a different card, it failed again. I called the bank and they said the card is ok to pay online.

 

When I add my PayPal account it says "Sorry, we couldn’t add your PayPal account. Please try a different billing method. If you still need help, contact customer support." But I can use this Paypal account to pay on other shopping websites.

 

I cannot add any payment method and want to pay for the freelancer's service. Could anyone help me?

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