Jul 18, 2020 10:46:47 AM by David D
Hello, My Credit card date and year is not being accepted for a Mastercard, but it is infact correct information and works on other websites. Here is a screenshot attached - Does anyone know how I can fix this?
Jul 18, 2020 01:12:37 PM by Joanne P
Hi David,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jun 16, 2021 10:29:45 AM by Holly B
Hello, My Credit card date and year is not being accepted for a Mastercard, but it is in fact correct information and works on other websites. I saw another user post this problems but did not see how to resolve.
Best,
Holly Beitel
Jun 16, 2021 11:29:48 AM by Bojan S
Hi Holly,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jun 16, 2021 10:32:47 AM by Holly B
Hello, My Credit card date and year is not being accepted for my VISA, but it is in fact correct information and works on other websites.
Jun 16, 2021 12:41:29 PM Edited Jun 16, 2021 01:08:07 PM by Bojan S
**Edited for community guidelines**
Jun 16, 2021 01:20:11 PM by Bojan S
Hi Holly,
We’ll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for your patience!
Oct 21, 2021 09:14:07 PM by David A
Same problem. Cleared cache and cookies but that did not resolve the issue.
Oct 21, 2021 10:43:52 PM by Pradeep H
Hi David,
Thank you for your message. I am sorry to hear about the challenges while adding your card. I'll have one of our customer support agents reach out to you directly to assist you further.
Thank you.
Pradeep