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a6130ac1
Community Member

Credit Card Verfication

Sir i want to refund my money as my freelancer cancelled the job after completion as i didnot had the credit card verified, i just put the value wrong on verification, i didnot get the mail at that time i put amount 1 7.32 and amount 2 as 5.15 but it was 2.68 and 7.32. kindly refund my money as i dont want to work anymore on upwork. as these amounts are deducted from my credit card.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Saif,

 

I`m sorry about the inconvenience this had caused you. When you add a billing method as a client, your account will be charged with two small charges. These charges are used to verify your billing method and refunded immediately after the verification.

The charges have been already refunded back to your account, please keep in mind that it can take up to 5 business days for the funds to be loaded on your account.

If you have any additional questions let me know, thank you.

~ Goran
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