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dbe3fe6f
Community Member

Credit Card Verification- Annoying as hell

Hi there

 

I am trying to get my credit card verified, so i can pay the freelancer in time.

I entered in the CORRECT amount of two transactons as listed in my credit card balance. I am 100% sure it is correct. But it's keep saying I entered the incorrect one. I even tried different orders and still no go.

Then all of a sudden

I can't try again and it gave me this message

 Requires verification. Contact customer support

 

There is NO customer support in that link whatsoever.

 

I don't know why something so simple like this, upwork will try to make complicated and glitchy. Bad first impression so far. Very frustrating and alot of time WASTED with this issue. 

 

I just need my credit card verified! So I can give you my business!

 

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Joshua, 


I'm really sorry if this has caused you any inconvenience. I have shared your issue with the Customer Support Team so that they can assist you with verifying your credit card. 


~ Avery
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