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cf8a8cde
Community Member

Credit Verification - Upwork charged me for few times

Hi,

 

I was asked to enter my credit card and to send back the amount of transcation that was being made.

However, Upwork chareged me 3 times for 13 EUR.

 

How do I get a refund for that?

 

 

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi George,

 

Thanks for reaching out to us. I checked and it seems that your card was charged for verification purposes and the funds were refunded as stated in Transaction History. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork

The problem is that I see in the transcation history that I was charged in $10.  But, in my account Upwork charged me for more. For exactly as $14.31 instead of $10. Which is not written in the transcation history....

Hi George,

 

Thanks for following up and clarifying your issue. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
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