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Credit Verification - Upwork charged me for few times

cf8a8cde
Active Member
George A Member Since: Jul 6, 2019
1 of 4

Hi,

 

I was asked to enter my credit card and to send back the amount of transcation that was being made.

However, Upwork chareged me 3 times for 13 EUR.

 

How do I get a refund for that?

 

 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi George,

 

Thanks for reaching out to us. I checked and it seems that your card was charged for verification purposes and the funds were refunded as stated in Transaction History. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Untitled
cf8a8cde
Active Member
George A Member Since: Jul 6, 2019
3 of 4

The problem is that I see in the transcation history that I was charged in $10.  But, in my account Upwork charged me for more. For exactly as $14.31 instead of $10. Which is not written in the transcation history....

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi George,

 

Thanks for following up and clarifying your issue. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
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