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Credit card payment approval issues

Active Member
Jacob H Member Since: Oct 28, 2019
1 of 2
I had to make several tries to successfully fund my account. The card(s) work fine on other platforms, but I always get errors and rejections on Upwork, before eventually it going through. I am in Japan, have 2 PayPal accounts and one debit type credit card. Although the fund process finally went through, I just got a notice that my account has been suddenly suspended. How does this happen and how do I get it resolved?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Jacob, 


I'm sorry for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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