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672f3e9c
Community Member

Credit card validating charges not withdraw

I was charged to verify my credit card. And was charged 26 and then 18 dollars. This charges haven't been withdraw yet, when will it happen? It's a lot of money to me
1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Joao, 

I would like to confirm that the verification charge of $10 on your account has already been credited back to your billing method. Please refer to Ref ID 258167855 on your Transactions page (please hover your mouse on your Reports link > Click on Transactions) for more information about the credit. 

 

We can also see that you have already funded $16.48 for the first milestone of your contract. This should have already been debited from your account. 

Let us know if you have further questions, and I'll be happy to assist you. 


~ Avery
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