The freelancer I hired canceled the contract and did not deliver the work. Now I am unable to get a refund as the contract is canceled and I had no say in this matter.
I need a customer support representative to contact me ASAP!
Huge waste of time trying to find the customer support email just to try and talk to a real person.
I would like to clarify that your funds were refunded back to your bank account. Could you please check your bank account if the amount was already credited back to you or not? Thank you.
I'm sorry to hear about your experience. Before escalating to our support team, could you please let me know if the refund that you didn't receive was for contract #26378000 that was initiated on the 1st of April?