So how do you send an email to upwork?
Today I tried to take the readiness test in three different browsers--Edge, Firefox, and Chrome. In ALL THREE cases, the test launched and the automatically ran and failed me. It did not stop on each screen of questions.
Is this some kind of bullying tactic on those of us new to Upwork?
re: "So how do you send an email to upwork?"
Kathleen: It is really not Upwork's intention that you send them email. If Upwork wanted you to email them for customer support, they would prominently provide a customer support email address.
re: "Today I tried to take the readiness test in three different browsers--Edge, Firefox, and Chrome. In ALL THREE cases, the test launched and the automatically ran and failed me. It did not stop on each screen of questions."
This is a legitimate question, which you can ask about right here in the Forum.
I'm sorry to learn that you had problems reaching out to our Customer Support Team directly. Due to the volume of users on the platform, some support options aren't available for all users. We are always happy to help here in the Community.
I'll go ahead and share your concern with the Customer Support Team so that they can reach out to you and assist you further with your concern.
ETA: Hi Kathleen, it looks like you've closed your Upwork account already. If you need further help, please don't hesitate to reach out to us through our other support channels.
I have not been able to find any customer support email on your site. I am submitting your actions to the Better Business Bureau as well for not letting me close my account. The law is quite clear in that "It should be just as easy and clear to open an account as it is to close it". Please contact me for support as someone is using my account without my permission and your site gives no way for me to reclaim my account and dispute these charges easily.
I have some questions related to my agency name, its trademark registration and adding GSTIN number to my account.
I'm not able to contact customer support, I have tried many things already.
Could you please ask any of your team member to get in touch with me?
I don't want to share my company details on public portal.