Customer support email

[Joanne Marie P]

Hi Robert,

One of our team members will reach out and assist you directly via support ticket. Thank you.

[Robert J]

How will they do that? By email?

[Aleksandar D]

Hi Robert,

One of our team members already reached out to you directly via a support ticket. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

[Jeremiah M]

I need some help, it looks like I have signed up for an account a long time ago. I don't remember anything about my old account. I think I had to do it as an assignment for school. I want to just sign up a new account, however, my phone number is locked up on the older account. Please help. I just want to delete my old account or somehow release my phone number from it. 

My information I have found so far, I think is my old account is as follows.

**Edited for community guidelines**

[Bojan S]

Hi Jeremiah,

Could you please click on my name and send me a PM with more information about the account you need help with. I'll check that for you and assist you accordingly.

Thank you.

[Jeremiah M]

I am using this as a workaround, I hope it works. I received an email that let me close my old account. 

I would assume that was you, thank you. 

My old account is

**Edited for community guidelines**

My new account is waiting for approval. 

**Edited for community guidelines**

[Sarthak D]

hey i am a student i really want to talk to your specialist. i have applied in many propasls and none of them replied.i have many skills in game dev but no one show them.i just want a project money matters nothing.please dont let me waste my talent like this.i just want to do something i am very tired of waiting for reply.i hope that someone will come up for my help

[Joanne Marie P]

Hi Sarthak,

Sorry to hear that you are not hearing back from clients. I understand that it can be disappointing. We cannot influence a client's decision in hiring a freelancer, but we'd like to share the following links to help you improve your profile:

8+ Tips to Help You Create a Profile That Stands Out

Upwork Profiles: Why a Great Title and Overview Can Make a Difference

A How-To Guide for Your Perfect Profile Picture

Get Your Profile to the Next Level with an Intro Video

4 Ways to Create a More Successful Portfolio Regardless of Your Skill Set

Thank you.

[Aun A]

Hey Jess,

                 I want to verify my profile but have show server connection........

[Aleksandar D]

Hi Aun,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

Thank you.