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Customer support email

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
71 of 197

Hi Robert,

 

One of our team members will reach out and assist you directly via support ticket. Thank you.


-Joanne
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robertj1024
Active Member
Robert J Member Since: Nov 2, 2019
72 of 197
How will they do that? By email?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
73 of 197

Hi Robert,

 

One of our team members already reached out to you directly via a support ticket. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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jmoyes
Active Member
Jeremiah M Member Since: Dec 23, 2019
74 of 197

I need some help, it looks like I have signed up for an account a long time ago. I don't remember anything about my old account. I think I had to do it as an assignment for school. I want to just sign up a new account, however, my phone number is locked up on the older account. Please help. I just want to delete my old account or somehow release my phone number from it. 

 

My information I have found so far, I think is my old account is as follows.

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
75 of 197

Hi Jeremiah,

 

Could you please click on my name and send me a PM with more information about the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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jmoyes
Active Member
Jeremiah M Member Since: Dec 23, 2019
76 of 197

I am using this as a workaround, I hope it works. I received an email that let me close my old account. 

I would assume that was you, thank you. 

 

My old account is

**Edited for community guidelines**

 

My new account is waiting for approval. 

**Edited for community guidelines**

 

 

 

 

 

 

 

 

 

dan_dan-dengrr
Active Member
Sarthak D Member Since: Jan 7, 2020
77 of 197
hey i am a student i really want to talk to your specialist. i have applied in many propasls and none of them replied.i have many skills in game dev but no one show them.i just want a project money matters nothing.please dont let me waste my talent like this.i just want to do something i am very tired of waiting for reply.i hope that someone will come up for my help
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
78 of 197

Hi Sarthak,

 

Sorry to hear that you are not hearing back from clients. I understand that it can be disappointing. We cannot influence a client's decision in hiring a freelancer, but we'd like to share the following links to help you improve your profile:

 

8+ Tips to Help You Create a Profile That Stands Out

Upwork Profiles: Why a Great Title and Overview Can Make a Difference

A How-To Guide for Your Perfect Profile Picture

Get Your Profile to the Next Level with an Intro Video

4 Ways to Create a More Successful Portfolio Regardless of Your Skill Set

 

Thank you.


-Joanne
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aun11
Active Member
Aun A Member Since: Apr 18, 2020
79 of 197

Hey Jess,

                 I want to verify my profile but have show server connection........

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
80 of 197

Hi Aun,

 

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

 

Thank you.

~ Aleksandar
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