Sep 28, 2020 10:27:55 PM by Matthew C
I split the work in a contact into different milestones, but now it has doubled the amount I pay? The whole job is listed as a milestone, with each one afterwards an additional payment. I can't delete the milestone listed under the whole job because it's locked. Help!
Solved! Go to Solution.
Sep 28, 2020 11:15:32 PM by Joanne P
Hi Matthew,
It seems like you are referring to only pay a partial amount of the funds you have in Escrow. You can release the partial amount to the freelancer, by following these steps:
1. Go to the Jobs tab > My Jobs.
2. Under 'My Contracts' section, find the correct contract and click the Pay Now button.
3. Click Pay. [[ Note: Clicking the 'Pay' button will not release the funds immediately. ]]
4. A pop-up window will appear. Click the Edit (pencil) icon.
5. Edit the amount and select an underpayment reason.
6. Click Send Payment.
Please let us know if you need further assistance. Thank you!
Sep 28, 2020 11:15:32 PM by Joanne P
Hi Matthew,
It seems like you are referring to only pay a partial amount of the funds you have in Escrow. You can release the partial amount to the freelancer, by following these steps:
1. Go to the Jobs tab > My Jobs.
2. Under 'My Contracts' section, find the correct contract and click the Pay Now button.
3. Click Pay. [[ Note: Clicking the 'Pay' button will not release the funds immediately. ]]
4. A pop-up window will appear. Click the Edit (pencil) icon.
5. Edit the amount and select an underpayment reason.
6. Click Send Payment.
Please let us know if you need further assistance. Thank you!