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Deleting a client account

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Active Member
Lousie Joy T Member Since: Sep 3, 2019
11 of 43

Hello,

 

Please close my account too.

I mistakenly create a client account instead of freelancer account.

 

Thanks.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 43

Hi Lousie,

 

Our team will close your account as soon as possible. If further help is needed let me know, thank you.


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Active Member
Amandeep S Member Since: Jun 28, 2016
13 of 43

Please close my client account as well. I'm not sure when I created this. I'm not using client account. I want to keep only my freelancer account. Thanks!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 43

Hi Amandeep,

 

I checked your account and can confirm that your client account has already been closed, thank you.


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Active Member
Mariel H Member Since: Jan 6, 2020
15 of 43

Hi,

 

Please delete my client account. I no longer use it and it seems that there are still activities.

 

Thanks!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 43

Hi Mariel, 

 

I'll go ahead and close your account as requested. 


-Avery
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Active Member
Julianne M Member Since: Dec 24, 2019
17 of 43
Hello !  I am having trouble deleting my client account. I already have closed any jobs associated with it but it is telling me to close any contacts that I have, I dont have any active contacts with a freelancer yet.  I only want to close my client account but not my freelancer account, is there a way for this to be possible?
Can someone please close my client account but not my freelancer account.
Thank you in advance!
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
18 of 43

Hi Mariel, 

I'm coming back here to inform you that I was unable to close your account because you are associated with a team. Please leave the teams that you are associated with by following the steps below: 

  1. Go to Settings  My Teams
  2. Select Leave Team under Actions
  3. Repeat if you are on multiple teams. Once you leave all teams your account will be closed.

Once done, you can follow the steps here to close your account yourself. If you need further help, please don't hesitate to reply to this thread and I'll assist you further.


-Avery
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Active Member
shayma a Member Since: Feb 7, 2020
19 of 43

I also want to delete my client account because It was made by accsident when I sign up I didnt understand where to choose and I thought it was automatically freelancer account 

 

thanks

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
20 of 43

Hi Shayma,

 

Your client account is now closed. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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