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Deleting a client account

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
51 of 114

Hi Therese Ann,

 

Your account was restored as per your request. Please close your new account in order not to violate Upwork's TOS.

 

Thank you!

~ Bojan
Upwork
aqsa_ismail
Active Member
Aqsa I Member Since: May 27, 2021
52 of 114

Hello sir,

I have the same issue. I have accidentally deleted my account. I just wanted to delete my client account. I had the same email address which I am using now. Please help me. I have already contact to  support@upwork.com  and my request no is Request #31782162 but I didn't get any reply.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
53 of 114

Hi Aqsa,

 

I checked and it looks like the team has already replied to your support ticket. Could you please check your spam/junk folder to see if the email was sent there?

 

~Andrea
Upwork
8011db70
Active Member
Aqsa B Member Since: May 27, 2021
54 of 114

Thank you for your response. I didn't get any mail but they have recovered my account.

af33f6af
Active Member
Dennis T Member Since: Jun 8, 2021
55 of 114

I accidentally deleted my account. I have a freelancer client and agency profile, I just want to close the agency profile and when I clicked the close account on the agency profile it also deletes my freelance and clients account. The deleted account was used with the email **Edited for Community Guidelines**. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
56 of 114

Hi Dennis,

 

I'm sorry to hear about that. I went ahead and reopened your account (without the agency profile). Let me know if you need further help.

 

Thank you.

~ Aleksandar
Upwork
af33f6af
Active Member
Dennis T Member Since: Jun 8, 2021
57 of 114

Thank you very much, Alexandr! You helped me a lot!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
58 of 114

Hi Dennis,

 

It's my pleasure! Additionally, one of our team members will reach out to you directly via a support ticket with more information about all this.


Thank you.

~ Aleksandar
Upwork
noely_h
Active Member
Noely H Member Since: Jun 8, 2021
59 of 114

Hello!

 

I have a client account that I'm unable to close, name is SCHC. 

 

Can somebody help?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
60 of 114

Hi Noely,

 

You got it! Your client account has been closed as per your request.

 

~Andrea
Upwork
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