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3a9371cf
Community Member

Deposit refund

I have initially sent an offer for $100 for fixed price. It got accepted and got billed for the escrow. I then changed the offer again to hourly with fixed weekly limit etc and it got accepted.

 

However, my initial payment of $100 has not been refunded to me. Why did you not refund me the initial amount I have paid??

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Davide,

 

The funds have already been refunded back to your bank account. Please keep in mind that it can take up to 5 business days for the funds to be loaded on your account. 
You can also view more details about this by going to Reports > Transactions. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Davide,

 

The funds have already been refunded back to your bank account. Please keep in mind that it can take up to 5 business days for the funds to be loaded on your account. 
You can also view more details about this by going to Reports > Transactions. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork
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