Hi I funded upwork $60(30-30) for a project and then cancelled (because of freelancer couldnt accomplish) and refunded it. However the refund amount ($60) doesnt appeared on my credit card. Why?
Also when I look over my transactions I only saw one $30 refund transaction. But I paid $60.
Please help me.
Refunding the funds from Escrow to your account will stay on your Upwork account and not reflect on your card. If the freelancer had refunded the whole amount your funds will reflect on your profile, give it some time to update accordingly. One of our team members will contact with detail steps on how to withdraw your funds to your card.