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Direct contract payment

4f2c60f4
Active Member
Elena P Member Since: Feb 15, 2020
1 of 2

We agreed with the customer to make a contract through "Direct contracts"

And at the stage of payment,  such a response came from the bank: "I have taken a look further into your debit card, and show that SVB approved the Upwork transaction, however the vendor is making an adjustment on their end. Please reach out to the vendor directly for further assistance."

Is this an Upwork related issue? How can it be solved?

Thanks! 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Elena,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your direct contract. Thank you.


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