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4f2c60f4
Community Member

Direct contract payment

We agreed with the customer to make a contract through "Direct contracts"

And at the stage of payment,  such a response came from the bank: "I have taken a look further into your debit card, and show that SVB approved the Upwork transaction, however the vendor is making an adjustment on their end. Please reach out to the vendor directly for further assistance."

Is this an Upwork related issue? How can it be solved?

Thanks! 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Elena,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your direct contract. Thank you.

~ Goran
Upwork
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