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Disable the annoying CAPTCHAs!!!

Ace Contributor
John S Member Since: Jun 26, 2015
1 of 8

What would it take for you to disable the annoying CAPTCHAs that you're pushing ever more often on my account?!!!

 

Am I not paying you enough?! I get CAPTCHAs on free services and such, but on a paid service - it's ridiculous... insulting even!

 

Just stop the CAPTCHAs. You're wasting my time.

 

To put it in simpler terms: me paying you money is a CAPTCHA enough.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 8

Hi John,

Asking users to enter CAPTCHA when we detect unusual activity is one of the tools Upwork uses to help ensure a safe online workplace. That said, it's not normal when CAPTCHA appears too often.

Please, make sure that
• Javascript is enabled
• Cookies are enabled
• Your browser does not block ads
• Your browser is not blocking Upwork analytical tools.

Thank you.

~ Bojan
Untitled
Ace Contributor
John S Member Since: Jun 26, 2015
3 of 8

Don't tell me to modify MY browser to suit your site. Get YOUR site in order.

 

I'm getting CAPTCHA's again today. Is it really so hard to disable them for my account?!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 8

Hi John,

 

One of our customer support team members will reach out and assist you directly. Thank you!


-Joanne
Untitled
Community Leader
Aleksandr S Member Since: Jun 22, 2015
5 of 8

Your browser does not block ads

 

To my opinion, this is the very first plugin that should be installed on every browser. I use two ad blockers. I also use 3 privacy protection plugins to hide my activity from services that collect usage statistics. And I see no issues on any website, except Upwork. Maybe the problem is not in the users?

 

My support request with CAPTCHA has been put on hold today with no ETA. This likely means the developers have no idea how to fix this.

Ace Contributor
John S Member Since: Jun 26, 2015
6 of 8

@Aleksandr S - my points exactly!

 

Why should they even use CAPTCHAs for a paid service in the first place.

Community Leader
Aleksandr S Member Since: Jun 22, 2015
7 of 8

The actual problem is that they don't have good developers. The recent disaster when we were all able to access someone else's profiles, showed that the problem is even worse.

Ace Contributor
John S Member Since: Jun 26, 2015
8 of 8

The insatiable desire to profiteer is a real problem.

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