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Do upwork make a refund if work was done badly ?

Community Guru
Petra R Member Since: Aug 3, 2011
11 of 13

@Reema H wrote:

surely you can take help from upwork support .

when you have started the contract with the seller , there was an agreement like you will have to do it

example : build 500link/ edit my  website  ...etc

and after the week if you see that it was not done as described  .

you can  take help from upwork support and they will review everything for you .


No. That is not how hourly contracts work. At all.

Ace Contributor
Zak Y Member Since: Oct 24, 2017
12 of 13

It is important to vet your potential freelancer carefully, before the project begins, in order to determine whether or not they are the right person for the job. It may be attractive to go with the lowest price offered, but sometimes you get more value from paying a higher hourly rate.

Another approach would be in the future to start off with a small project so that you can evaluate the freelancer's abilities without risking a lot of money.

Community Guru
Prashant P Member Since: Sep 29, 2015
13 of 13

Well on an hourly job you can put limit on #of hours/week.  If you don't like the progress you can terminate (of course after paying).  Waiting till the project is finished and saying "I don't like it" is not a valid reason.  You could be lying.