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f8efef8c
Community Member

Do we actually get a refund?

I need a refund on Ref ID 299160710 as I was told it would be credited back in 3-5 business days. It's been well over a week, and I have yet to see any type of refund. If I don't get a refund in 24 hours, I will be giving my bank all the evidence of this.

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Haseeb,

 

If the refund is approved by the freelancer, it's automatically credited back to your billing method immediately. For more information, please check this help article. Let us know if you need further assistance. We're here to help. 

~ Joanne
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