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c11c89de
Community Member

Do you accept 3d Secure Debit Card?

Does upwork accept 3d Secure Debit Card?

I've Standard Chartered 3d Secure Debit Card and trying to enter in upwork billing section but getting error > We are unable to authorize your card. Please add another billing method or contact your issuing bank.

My debit card working on popular websites, Please solve the issue,

 

https://en.wikipedia.org/wiki/3-D_Secure

Waiting for reply,

Thank You.

3 REPLIES 3
prestonhunter
Community Member

re: "Does upwork accept 3d Secure Debit Card?"

 

Probably not.

 

https://support.upwork.com/hc/en-us/articles/211067988-Billing-Methods

 

Screen Shot 2019-01-29 at 2.11.49 PM.png

I've visa debit card from standard chartered bank, It's not virtual, gift and prepaid card, I've visa card but still getting error.

 

When i'm with online payment my bank require this extra layer of security which is working fine with Godaddy, Skype & more, but failed with yours.

 

I'm asking that:

Does Upwork support 3D Secure, verified by visa service?

 

I want to use upwork but still getting errors.

https://www.sc.com/global/av/pk-3dsecure-faqs.pdf

https://secure.axisbank.com/ACSWeb/EnrollWeb/AxisBank/main/vbv.jsp

 

Please solve the issue, Thanks.

BojanS
Community Manager
Community Manager

Hi Muhammad Hammad,

 

Unfortunately, some cards can't be accepted as a billing method including gift cards or pre-paid credit cards. Please, try adding an alternative billing method.

 

To learn more about our billing methods check out this Guide, thank you.

~ Bojan
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