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Does Upwork have any customer support???!!!

Good morning, 


I have recently had scammers emailing me about work, I noticed because i had duplicate profiles with different photos message me about various jobs I had posted. Sadly I did not notice this until i had already agreed to work with one of them. They had a full working websit and links to portfolios, sadly now they do not work/exist.


they continue to message me and submit "work"


I have kept all correspondance. In spite of this i have logged a ticked, i have flagged the accounts I hav eposted messages on community forums. I recieved a moderator tellinging me how the payment system works and to be more vidulent then a message asking for the links to the accunt profiles. It has not been a week. They are still emailing me and :submitting work" even after I cancelled the contract.


Is there any help and support at all from Upwork. I thought they would take matters like this more seriously! I will upload all the information on here and provide the links to the profiles today so that people do not fall foul to the same people 



Retired Team Member
Retired Team Member

Hi Cameron,

I`m sorry about the delay with this. 
Our team is already reviewing the evidence you have provided on your ticket and will contact you directly with more details.

If you have any additional questions let me know, thank you.

~ Goran
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