Does losing a dispute affect the reputation of the freelancer?

[64b34aa1]

Hello everyone,

I need help with a little problem. We have a project that is paid between two companies. During 2020 the payment to the freelancer was made by company A and during 2021 the payment we need to it will make by company B.

The problem is that, with Christmas, we made a mistake and the invoice for the week of December 28 to January 3 was invoiced to company A, instead of B. We have the option of making a dispute to bring the money to company A and then pay the freelancer for the week with company B, instead of moving the invoice from one company to another which will be chaos for the financial departments.

Taking this into account, we do NOT want to affect the reputation of the freelancer, so ¿it is possible to make a dispute, recover the money for company A, generate a new job for the freelancer with company B and pay the hours of 2021 plus the week 28-03 without affecting the reputation of the freelance? At the end, the freelancer did a great job and we don't want to create any problems and Upwork will earn the same amount but it will be easier for us to have all the invoices in order.

Thanks for your time

[AleksandarD]

Hi there,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.