Download files from Upwork messages

[Tom P]

My freelancer created some pdf files for me and sent them to me via Upwork messenger. How do I save the file to my own drive? Thanks.

Tom

[Valeria K]

Hi Tom,

If you click on the file in Upwork Messages, it'll start downloading. You can then find it in your Downloads folder.

[Virginia F]

Once you click on a file, you'll be given the option to open or save the file.

I would suggest you make a folder on your hard drive with the project name, and then save the file to that folder. If you open it, you should do a "save as", and give it a name that makes sense to you before saving to your project folder.

Hope this helps.

ETA: Or, what Valeria suggested.

[Todd A]

This is incorrect. If I click on the file my freelancer send me via messages, it opens in a new algora-file-link page with no option to actually "download". It's also a completely lighter color that the image of the file he sent. There is no option to "save" the link. Ridiculous

[Virginia F]

---

Todd A wrote:

This is incorrect. If I click on the file my freelancer send me via messages, it opens in a new algora-file-link page with no option to actually "download". It's also a completely lighter color that the image of the file he sent. There is no option to "save" the link. Ridiculous

---

Todd - in your message room there is a file list like the first screenshot - right click on the file icon and the choose the file you want to download (see second screenshot). Right click on the file icon or name, and you'll get a submenu with a "save link as" option (last screenshot).

From there navigate to wherever you want to save it, and download. See if that works for you.

FILE LISTCHOOSE THE FILE YOU WANT.

SAVE LINK WHEREVER

[Bita T]

I am freelancer and my client send an aAi file that I can download or save. I only can find it in the upwor file folder but cant download or save to my computer, I can only save link. I need to save file, not link. Please help as this screenshoot is not what I see

[Bojan S]

Hi Bita,

We’ll have one of our agents reach out to you via a support ticket to assist you with downloading the file you're referring to. 

Thank you for reaching out to us. 

[Virginia F]

---

Todd A wrote:

This is incorrect. If I click on the file my freelancer send me via messages, it opens in a new algora-file-link page with no option to actually "download". It's also a completely lighter color that the image of the file he sent. There is no option to "save" the link. Ridiculous

---

Sorry if I misunderstood re my latest post ... I'm assuming you're doing this from a computer and not the app.

[Jackson M]

how do i retrieve my freelncers files from upwork messages

[Jo-An B]

Hi Jackson,

Please go to Upwork messages, select which freelancer sent you the file and start downloading. It will show up on your downloads folder.