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Download files from Upwork messages

Active Member
mike f Member Since: Feb 11, 2019
11 of 18

What a pain, there is no logical/clear and simple way to download files my freelancer uploaded. 

I have to open each one, which is slow, and then right click and use a chrome save as command.

It will take me 20 minutes to do this for all of them.

My freelancers need to use Skype and Dropbox, not this.

 

Community Guru
Preston H Member Since: Nov 24, 2014
12 of 18

re: "My freelancers need to use Skype and Dropbox, not this."

 

That is correct.

 

You may be working with freelancers who have limited experience with particularly useful file transfer methods (such as Skype, Dropbox, FTP, email, USB drive, Google Drive, TransferWise, etc.).

 

You may need to send them a Dropbox link, or ask them whcih file transfer tools they are comfortable with.

 

Upwork definitely is not the ideal solution to all file transfer needs. it is not a file transfer tool, although it has some limited functionality in that regard.

Community Guru
Virginia F Member Since: Feb 15, 2016
13 of 18

mike f wrote:

What a pain, there is no logical/clear and simple way to download files my freelancer uploaded. 

I have to open each one, which is slow, and then right click and use a chrome save as command.

It will take me 20 minutes to do this for all of them.

My freelancers need to use Skype and Dropbox, not this.

 


Mike,

 

I agree that it's not a seamless process. Dropbox, WeTransfer, etc. is the way to go when you have lots of files. Another option (and something I offer clients if there are multiple files) is to share an alternate email that a freelancer can attach a zipped file and send to you. This is a good idea for this purpose, and also because of how often this site goes down and/or has messaging issues.

 

Preston is right ... file transfer on Upwork leaves a lot to be desired. That said, if freelancers are required to submit files in order to get paid, then Upwork should do something to improve upon this function.

Community Guru
Preston H Member Since: Nov 24, 2014
14 of 18

re: " if freelancers are required to submit files in order to get paid, then Upwork should do something to improve upon this function"

 

Virginia:

I appreciate your point about this.

And of course I wouldn't object if Upwork improved file transfer capabilities.

 

But technically is is not required to submit files via Upwork in order to get paid. For fixed-price projects, I rarely submit files using the "Submit Work" button. I usually just send a note referring clients to the work that I have done.

 

I know it seems natural to submit files, and it can be comforting to do so. But it's not really a requirement for getting paid.

Community Guru
Virginia F Member Since: Feb 15, 2016
15 of 18

Preston H wrote:

re: " if freelancers are required to submit files in order to get paid, then Upwork should do something to improve upon this function"

 

Virginia:

I appreciate your point about this.

And of course I wouldn't object if Upwork improved file transfer capabilities.

 

But technically is is not required to submit files via Upwork in order to get paid. For fixed-price projects, I rarely submit files using the "Submit Work" button. I usually just send a note referring clients to the work that I have done.

 

I know it seems natural to submit files, and it can be comforting to do so. But it's not really a requirement for getting paid.


I know that Preston ... I was using it to make a point. As well, when people (mostly newbies) come to the forums crying about not getting paid, this is what we (and the mods) tell them to do. Use the "submit work", "get paid" button.

Active Member
Julie J Member Since: Jan 28, 2019
16 of 18

I know that Preston ... I was using it to make a point. As well, when people (mostly newbies) come to the forums crying about not getting paid, this is what we (and the mods) tell them to do. Use the "submit work", "get paid" button.

 

Is it possbile to submit the files both ways, upload to Dropbox, etc for the ease of downloading on the client's end and also submit the work on Upwork to be covered that way?

Community Guru
Preston H Member Since: Nov 24, 2014
17 of 18

re: "Is it possbile to submit the files both ways, upload to Dropbox, etc for the ease of downloading on the client's end and also submit the work on Upwork to be covered that way?"

 

Yes.

 

Many freelancers do that.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
18 of 18

Hi Andi, 

I was unable to replicate your issue, as the file that I downloaded is in PDF. What's the file format on your end? Let me know as it looks like this is the issue that's being experienced by some users on this thread.


-Avery
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